FAQs

Last Updated: April 25, 2026

Have a question not covered below? Reach out to us at support@stilevestiti.co. We are happy to help.

1. SHIPPING & DELIVERY

How much does shipping cost? 

Free standard shipping on all USA orders. Tracking included. International shipping not currently available.

How long will it take to receive my order? 

Here's what to expect after placing your order:

Order Cut-off Time	5:00 PM (EST)
Order Handling Time	1–2 Business Days (Monday – Friday)
Transit Time	3–6 Business Days (Monday – Friday)
Total Estimated Delivery	4–8 Business Days (Monday – Friday)

 

2. RETURNS & REFUNDS

What is your return policy? 

We offer a 30-day return window from the date of delivery. Items must be in their original, unworn, and unwashed condition with all tags still attached.

How do I start a return? 

Email us at support@stilevestiti.co with your order number — you can find this in your confirmation email or on the invoice inside your package. We'll take it from there.

Who pays for return shipping?

• Change of mind or sizing returns — return shipping is the customer's responsibility.
• Damaged or incorrect items — we'll cover return shipping in full and provide a prepaid label. No questions asked.

3. PAYMENTS & SECURITY

Is my payment information safe?

Absolutely. Our store is built on Shopify, which is Level 1 PCI DSS compliant. Every transaction is protected by 256-bit SSL encryption and we never store your full card details on our servers.

Which payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.

4. CONTACT US

How can I reach customer support?

• Email: support@stilevestiti.co.
• Phone: +1 (240) 206-1577.
• Business Hours: Monday – Friday, 8:00 AM – 5:00 PM (EST) We aim to respond to your inquiries within 24 hours (Mon–Fri). Weekend messages are answered on Monday.

5. Business Information